How to anticipate work-related stress in your team, and how to handle it
A contract too far. It is always tricky to balance winning contracts and to manage team stress levels. Always try to stay within the resources of your business. You may …
Newsletter
Sustainability and why the ‘Quick Buck’ business model is never acceptable
In it for the long haul. Why employees must not be treated as expendable? What is the purpose of your business? It would be best if you asked yourself that …
Staff evaluations. Why they are important and what NOT to do.
How do we evaluate our personnel? Undervalued? That is how your team may feel if you don’t put in the effort. How can we ensure that our staff are never …
How to spot a bad manager. And how not to become one
Managing a team or a department is very easy once you have been on the sharp end. Care, kindness, and understanding go a long way toward building mutual trust and …
Good management decisions and how to delegate.
Decisions and Delegation. Nobody can know everything. Do you have a problem with decisions and delegation? Do you find it difficult, even impossible, to admit that you don’t know everything? …
Promises should never be broken in Business
Be careful what you promise. The impossible. Promises should never be broken in Business. So don’t make them until you are 100% certain. Only promise something to a client if …
Startup levels of service
The difficulties of balancing levels of service for start-up businesses. Too much will burn you later; too little and your business may suffer. Have you ever noticed that when starting …
Client Relations must be built on mutual trust and respect
I can relate to that. Why handicap your business because of poor client relations? Client Relations must be built on mutual trust and respect. Otherwise, Watch Out! When clients have …